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Quality Improvement Organizations
Listing of Quality Improvement Organizations
Quality Improvement Organizations (QIOs) are organizations that have entered into a contract with Medicare to conduct an expedited determination when a beneficiary appeals following a termination of Medicare covered services from a skilled nursing facility, home health agency, comprehensive outpatient rehabilitation facility, or hospice. A beneficiary who is dissatisfied with a QIO's expedited determination may request an expedited reconsideration by MAXIMUS Federal Services when the determination has been issued by one of the following QIOs:
| Area 1: Connecticut Maine Massachusetts New Hampshire New Jersey New York Pennsylvania Puerto Rico Rhode Island Vermont Virgin Islands |
Livanta, LLC BFCC-QIO Program, Area 1 9090 Junction Drive, Suite 10 Annapolis Junction, MD 20701 Toll-Free: 1-866-815-5440 *TTY Users: 1-866-868-2289 Fax for Appeals: 1-855-236-2423 https://livantaqio.com/en General Medicare Program Questions 1-800-633-4227 (1-800-MEDICARE) |
| Area 2: District of Columbia Delaware Florida Georgia Maryland North Carolina South Carolina Virgina West Virginia |
KEPRO BFCC-QIO Program, Area 2 5201 W. Kennedy Blvd, Suite 900 Tampa, FL 33609 Toll-Free: 844-455-8708 Local: 813-280-8256 *TTY Users: 855-843-4776 Fax: 844-834-7129 www.keproqio.com General Medicare Program Questions 1-800-633-4227 (1-800-MEDICARE) |
| Area 3: Alabama Arkansas Colorado Louisiana Mississippi New Mexico Oklahoma Tennessee Texas Utah Wyoming |
KEPRO BFCC-QIO Program, Area 3 5700 Lombardo Center Dr., Suite 100 Seven Hills, OH 44131 Toll-Free: 844-430-9504 Local: 216-447-9604 *TTY Users: 855-843-4776 Fax: 844-878-7921 www.keproqio.com General Medicare Program Questions 1-800-633-4227 (1-800-MEDICARE) |
