WHO CAN HELP?

More about your rights and who can help you

To learn more about all your appeal rights:

  • Contact the Medicare Service Center at 1-800-MEDICARE or 1-800-633-4227.
  • Talk to MAXIMUS Federal Services at (484) 688-2000 about appeals that were sent to us. MAXIMUS Federal Services can only give you general information about appeals. MAXIMUS Federal Services cannot discuss your case over the telephone or take "testimony" about your case over the telephone.
  • Access the Helpful Contacts page on the Medicare website at http://www.medicare.gov/contacts/home.asp. Among the following resources that you can find on this page are addresses and phone numbers for the Social Security Administration, and state specific contact information for Part A Fiscal Intermediaries and Part B Carriers.

If you need help making an appeal, call,

  • Your local Bar Association or legal aid program. If you do not have much money, these offices may be able to help you with your appeal.
  • A private lawyer who will charge you.
  • Your State Health Insurance Assistance Program. Information regarding specific State Health Insurance Assistance Programs can be accessed through the Medicare website at website addresses for State Health Insurance Programs.
  • Call 1-800-MEDICARE (1-800-633-4227) to request the telephone number of your State Health Insurance Assistance Program. TTY users should call 1-877-486-2048.

For information about the availability of auxiliary aids and services, please visit:
http://www.medicare.gov/about-us/nondiscrimination/nondiscrimination-notice.html

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